How Facebook Chat Bots Can Help Your Customer Service?

If you own a business and are looking for new ways to attract new customers, then you should definitely consider using Messenger Bot. This software has been designed to help you make your business more accessible by encouraging existing customers to become new members or consumers. It is actually comparable to having a customer service representative that calling people on your behalf twenty-four hours a day. Facebook Chatbot works in a similar way as such representatives do, except it happens twenty-four hours a day. So how will this help you build your business?

The first thing it does is to fill out surveys for you. Each survey that is completed gets the customer service representative additional points which progress the chatbot towards becoming a member of your sephora. On reaching level ten, your bot can be placed on autopilot so that it will always answer customer service calls for you. As you move up in levels, you will also be contacted by chat bots that can be assigned to you as well. These chat Bots are programmed with very sophisticated questions that will enable your sales team to get to know their client.

You can have several chat Bots working simultaneously. Because these chat bots are programmed to handle multiple clients at one time, they will in turn, save time for you. You will not have to sit down each day and answer emails. Each day you can just log into your account and let the bot handle everything for you. This is especially useful if your staff does not have to deal with any customers and if you have a large number of customers.

Using Facebook Chatbot in-store will be a real boon for you. Since this is a conversational application it will be able to hold real conversations with the people who come to your store. This way, your current customers as well as new customers will feel that they are talking to an actual person. When the Messenger Bot responds to a request from a customer, it will ask the person to speak a brief phrase. Then, it will automatically respond with a normal conversation which will be automatically outlined for you.

Facebook Chatbot can even identify which messages were sent from which customers. By having these bot programs running in your store you will be able to identify which messages have generated interest from customers. This will help you to concentrate your efforts on messages that will actually convert into leads and sales.

By using Facebook Chat Bots you will be able to save the time that you would otherwise spend answering phones, filing receipts, and waiting for customer service representatives to return your phone calls. The Facebook Chatbot can run all the activities that are needed to resolve customer issues. This includes posting information online, scheduling appointments, and saving messages and contacts.

Chat Bots are not limited to simple messaging. You can also use them for online surveys. By incorporating these chat bots into your web browsing you can save precious time that would have been spent searching for survey links. All you have to do is fill out a form, and the bot will send the links it has tracked down to you through its advanced search engine. Chat Bots also work well as interactive games, so you do not have to waste any time getting the information from your competitors.

As you can see, Chat Bots provides you with a cost-effective solution for customer service. These robots are easy to install and customize, and you will have your customers coming back again for their questions and comments. In addition, you can create an entire social networking site by integrating these chat bots with other social networking sites including Twitter and MySpace.